Black Diamond casino

Black Diamond has been around on the market for a long time. It’s one of the longest serving online casinos for South African players. It was founded in 2009 by Deckmedia N.V and in the time since then it has gone on to build up a fantastic reputation within the iGaming industry. It has a great list of different bonuses and promotions on offer and is regulated by the Government ofCuracao. This shows that it takes behaving in a legal manner seriously and is dedicated to providing the best service to players it possibly can.

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Positive

  • Great range of different casino games to enjoy
  • Ability to pay with a lot of different methods, including cryptocurrency
  • Progressive jackpot video slots are available to play

Negative

  • Customer support doesn’t have live chat in place

Software providers

The software providers list has both positives and negatives to go with it. There are some great providers that ally with Black Diamond Casino. Betsoft, Pragmatic Play, Vivo Gaming and Octopus Gaming are all great developers. However, there are some important names missing off the list. Play’n Go, NetEnt, Evolution Gaming and Microgaming are all top level developers that would certainly add to the the Black Diamond Casino game roster.

Mobile site

The mobile site for Black Diamond Casino has been created to the highest level. It ensures that there are no scaling issues when taking larger images down to a smaller screen, it has super fast response times and as long as your internet connection is stable the load times are rapid. It also has a high proportion of games available when compared to the desktop site. It’s overall a great example of how an online casino should look after its mobile players.

Black Diamond Casino doesn’t offer players a mobile app. While it might become an option in the future, it’s evident that the decision has been taken not to offer a mobile app at this moment in time due to the quality of the mobile browser site. South African players are able to enjoy the site on mobile devices to a very high level.

Welcome bonus

Black Diamond Casino has a superb collection of bonuses for South African players. The one that most players will see first is the welcome bonus. This is offered over the first three deposits that are made. It is quite lucrative and allows players to get both matched bonuses and free spins to aid their playing.

The first deposit bonus is a 200% matched bonus. This offers up to R20,000 as well as awarding 30 free spins.

The second deposit bonus is a 250% matched bonus. This offers up to R25,000 as well as awarding 50 free spins.

The third deposit bonus is a 300% matched bonus. This offers up to R30,000 and gives players another 30 free spins.

Overall, South African players can get up to R75,000 and 110 free spins to add to their bankroll at Black Diamond Casino.

Wagering requirements

Wagering requirements at Black Diamond Casino are on the higher side. Players have to wager 35 times both the bonus and deposit amount in order to be eligible for withdrawals here. So, if a player gets a R200 bonus from a R100 deposit then it means that they will have to make wagers of R10,500 before they can make a withdrawal using the bonus awarded.

Video slots

There’s a fantastic range of video slots for players to enjoy at Black Diamond Casino. Coming from some excellent software providers the quality is also excellent. We’ve covered some of the top titles that you can expect to see at Black Diamond Casino:

- The True Sheriff

- Caishen’s Gold

- Wolf Gold

Other games

There’s also a fantastic range of table games to enjoy as well. This means that players who prefer a more traditional casino game to play are covered here too. Players from South Africa can enjoy Baccarat, Blackjack and Roulette here. On top of this there’s also a great Keno title to enjoy. It means that the overall range is one of the best around.

Live dealer titles are also well covered here. The titles come from Pragmatic Play so are some of the most innovative on the market at the moment. If full immersion is your preferred method of playing then the live dealer section is perfect for you.

Players can also enjoy a good selection of progressive jackpot games. This includes both Glam Life and Greedy Goblins where players can grab incredibly high wins.

Payment methods

Payment methods are also very well covered for South African players at Black Diamond Casino. Traditional methods are on offer, such as bank transfers and card payments. These do take a little bit longer for withdrawals than the other methods that are available. So if you want a faster withdrawal time then e-wallets and cryptocurrency are the best method for you to use. On the whole the choice is superb and will give players from South Africa more than enough variety.

Customer support

Customer support could be improved massively at Black Diamond Casino. It offers both phone and email support to players. These do take a little bit longer to resolve issues than other sites. The reason for this is that other sites tend to offer live chat options. This allows for much faster resolutions as well as giving round the clock support. This does mark the overall support at Black Diamond down somewhat.

Conclusion

South African players are generally well looked after at Black Diamond Casino. The game choice is very good and includes some high class software developers, the bonuses are generous and give high percentage matched bonuses and it has a license from the Government of Curacao. In fact, the only real negative here is that there’s no live chat in the support section.

With this slight improvement needed it means that Black Diamond Casino isn’t able to get a perfect score. However, it’s still overall one of the best sites around. If it improved the customer support then it could well be in a league of its own. 8.5/10

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