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Europa casino

Europa Casino is the destination for players who want to have a great online gambling experience in South Africa. The online casino has built up its reputation and earned huge respect because of its commitment to user experience and excellent operations. Europa Casino was launched in 2001 and is owned by Universe Entertainment Services Malta and is licensed by the Malta Gaming Authority.

The casino has over 400 games that include video slots, arcade games, Asian games, table games, card games, live dealer games, and interactive TV games. Europa online casino is also available in over 13 languages which makes it more appealing to a broader audience base. In addition, the online casino has a welcome package and other Europa casino bonuses such as free spins, deposit bonuses, and the weekly loyalty bonus. These bonuses give players the chance to win money on the casino site and are more robust than those provided by other online casinos.

Is Europa Casino legit? What perks do you get from opening a Europa Casino account immediately? We will answer these questions and more in our Europa Casino review. You will learn all the games available to players in South Africa, how the Europa Casino deposit works, about bonuses and wagering requirements, and also the Europa Casino VIP program. After reading through this review, you will be able to decide if the casino is the best for you. Let's get right into this Europa Casino review.

By Adiela de Bruyn - Updated 2024/02/08 - Estimated reading time: 15 minutes.

Good 3/5
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Based on 23 user votes and 1 expert reviewPlay Now!
Europa casino info
Toplist position#9 / 21
Amount of games425 Arrow down
Maximum BonusR24,000 Arrow up
Wager requirement30x Arrow average
Payout rate96.00% Arrow up
Jackpot Slots34 Arrow up
LicenseMalta
Started2003
Min. DepositR345

AdventageAdvantages

Good  Players have a lot of different games to choose from
Good  Plenty of different ways to make a payment are available
Good  Live chat support is available to players 24/7

DisadventageDisadvantages

Bad  The welcome bonus has very high wagering requirements in place
Europa casino logo
100% welcome bonus up to R24,000

18+. New customers only. Minimum deposit R345. T&C apply, 30x wagering on the bonus.
Benefits icon

Benefits and Drawbacks of Europa Casino

Pros

  • The Europa casino website was established in 2001 and is therefore a trusted online casino among gamblers in South Africa.
  • Users can play games on the mobile site using either Android or iOS because it is a mobile-friendly online casino.
  • Europa online casino has over 400+ games from Playtech.
  • The casino has some of the most popular games in South Africa including Baccarat, Roulette, and Blackjack.
  • The games available at Europa online casino have a high RTP which increases the chances of player winnings.

Cons

  • The Europa casino welcome bonus is only suitable for slot games. Players who came to the casino for other games would not enjoy the bonus.
  • South African online gamblers should note that the online casino does not have an eCOGRA certification on its website.
  • Europa Casino does not accept gamblers from the US.
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Software Providers

South Africans can play a wide range of different games from top-level software providers at Europa Casino. The quality of the developers means that the game choice is varied and of a high quality. The casino decided to go with one of the biggest software giants in the online casino industry, Playtech, to power its gaming software. Playtech is one of the oldest and most reliable players in the industry and they will provide gambling experiences that give players a great time.

The number of software providers at Europa casino is way lower than the average of all reviewed brands.

NetENT logo
NetENT
Playtech logo
Playtech

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Mobile Site

Europa Casino doesn't have a mobile app available to players. It uses a mobile gaming casino site powered by HTML5 technology which makes it compatible with any mobile device or web browser. Chrome, Firefox, and Safari are some of the mobile browsers gamblers can use to access the Europa Casino mobile site. The mobile casino site has a great user experience and allows users to easily make a Europa Casino login.

It relies on stable internet to provide the best experience. Hence, users with better internet speeds will be better served than those without. Players will be able to withdraw money, play games, and perform all actions allowed at the online casino. The available games adjust well to the screen size of any device which ensures smooth gameplay for gamblers. The South African online casino will change the way gamblers interact with gaming using their mobile browser.

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Welcome Bonus

Europa Casino allows South Africans to seriously increase the size of their bankroll with its welcome bonus. The first deposit bonus is a 100% matched bonus up to a maximum amount of R1,000. This is then followed up with another 100% matched bonus of up to R1,000 each month.

Europa Casino also offers players a 60% matched bonus for the second deposit bonus. This is available during the first month after players have signed up and can only be used once. It offers up to a maximum of R5,000 with this bonus.

In total South African players have up to R17,000 from the welcome bonus that Europa Casino offers. The welcome package is excluded from some deposit methods so you should check the terms and conditions for which payment methods are ineligible.

Other Bonuses

Outside the welcome bonus, there are other bonuses that players enjoy. These bonuses include weekly loyalty bonuses, free spins Tuesday, and monthly bonus for cashback, and reloads. Sometimes, the casino has special bonus events with a bonus code which allows players to retrieve the reward. There are also tournaments which are time-based events with a large prize pool that users can enjoy. The free spins attached to some of the rewards can only be used on specific titles, and not all titles are eligible for free spins bonuses.

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Wagering Requirements

One negative that Europa Casino has is that the wagering requirements are very high. There are wagering requirements of 30x for both the deposit and bonus amount. While 30 times isn't usually a high amount, the fact that it is applied to the bonus and deposit makes it one of the highest wagering requirements that are available.

This means that if you receive a bonus of R500 from a deposit of R500, then your wagering requirements would total R30,000. These would need to be achieved before a withdrawal could be made.

Europa Casino Signup

Easy and quick signup at Europa casino.

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Europa Casino Games

Europa Casino provides its users with various online casino games. These casino games are of different types and provide varying levels of entertainment for players from South Africa. The best online casinos have a wide selection of games, and Europa Casino shows it is among the best by providing the following games:

Slots

Europa Casino generally has a very good selection of video slot machines and other slot games. As a reputable online casino, its games have a decent RTP and are rated highly for fairness. The games available at Europa Casino South Africa are from some of the best casino software developers in the industry. They have popular slot features such as multipliers, bonus symbols, free spins, bonus rounds, scatters, and wilds which keep the games interesting. Some of the casino software developers that provide slot games played at the casino include Playtech, NetEnt, and Microgaming. Europa Casino also makes it a habit to stock popular titles to attract new users to its platform. Here's a list of some of the online slot machines you will find at the casino:

  • Dirty Dancing
  • Savage Jungle
  • Plenty O'Fortune
  • Fire Blaze Jackpots

What's also great is that the top progressive jackpot slots in South Africa can also be enjoyed here, with Mega Moolah on the list of titles. These slots give players the chance to win huge sums of money because of the connected jackpots. Progressive Jackpots are not usually found at online casinos in South Africa.

Table and Card Games

Table game players also have a good choice of games to enjoy at Europa Casino. There are different table games available at the casino, including Blackjack, Roulette, and Craps. So if you're a fan of classic casino games then you don't have to worry about a lack of choice at Europa Casino, it offers South African players a great selection.

Players will be thrilled to use their strategies to play against top-rated dealers and other players. There are many titles available on the site but here are some of the popular table games at the casino.

  • Blackjack Surrender
  • Blackjack Switch
  • French Roulette
  • Casino Hold'em
  • 21 Blackjack Due

Live Casino Games

Live casino games bring the thrill of physical casinos to the gambling environment of online casinos. Players will compete against live dealers and other physical players in various card and trivia games. The dealers are trained professionals who ensure that all games run smoothly and players follow the rules. There are no demo versions for live games, so players cannot test a game before using their own money. Europa Casino also uses Pragmatic Play software to provide a live casino experience for its users. While it could be improved with the addition of Evolution Gaming titles, there's still enough here to give live casino gamers an enjoyable experience. Some of the live dealer games available at this South African online casino include:

  • Live French Roulette
  • Live Baccarat
  • Live Casino Hold'em
  • Unlimited Live Blackjack

Video Poker

Video poker takes the thrill of regular poker and adds the video element. Players would be able to join live poker tables to play against other opponents in various parts of the world. There are many varieties of video poker available to players and there are over 15 titles available at Europa Casino. Some of the available video poker titles include:

  • Jacks or Better
  • Deuces Wild
  • Two Ways Royal

Other Games

There are other games available to players in the casino such as arcade and interactive games. These games create a different experience from other regular games and deepen the choices that players have. Gamblers are free to play these games immediately after they create their Europa Casino South Africa account.

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Europa Casino VIP Club

The VIP program gives players a chance to increase the rewards they get at the casino. Members will also get access to special gifts, account managers, bonuses, and exclusive events unavailable to regular players. There are four levels players must climb to reach the top of the program:

Club Member

Members receive a R250 loyalty bonus amount and are required to make R1000 deposits and R25,000 play through.

VIP Silver

Members are required to make a deposit of R1500 and a play-through of R40,000 with a loyalty bonus of R750.

VIP Gold

Gold members have a required deposit of R1500 and a play-through of R40,000 with a loyalty bonus of R1500.

VIP Platinum

Platinum members have a play-through of R40,000 and a required deposit and loyalty bonus of R1500 each.

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Payment Methods

Europa Casino gives South African players a good selection of different payment methods. Players are advised to use the payment method they feel most comfortable with. Users can deposit and withdraw money from any of the available standard methods such as bank cards, bank accounts deposits, and bank transfers (EasyEFT). There are also newer and faster methods to withdraw and deposit money, such as e-wallets and digital payment rails.

Each payment method has a minimum deposit amount which must be met before transactions can occur. The minimum deposit amount for Europa Casino is 10 Euros or the equivalent in South African Rand, Australian Dollars, Pounds, and other accepted currencies.

If you have a deposit bonus code, you must enter it at the point of making your deposit to claim the reward. Players should check the terms and conditions associated with different payment methods because not all of them are eligible for the welcome bonus. Excluded methods may prevent players from claiming welcome bonuses.

The number of payment methods at Europa casino is higher than the average of all reviewed brands.

Payment MethodMinimum DepositDeposit Process TimeWithdrawal Process TimeFees
EcoPayz logo EcoPayzR55InstantN/AR1
Easy EFT logo Easy EFTR55InstantN/AFREE
Bank Wire logo Bank WireR551-3 working days1-3 working daysFREE
Mastercard logo MastercardR55InstantN/AFREE
Visa logo VisaR55InstantN/AFREE
Neteller logo NetellerR55Instant24 hoursFREE
Skrill logo SkrillR55Instant24 hoursFREE
PaySafeCard logo PaySafeCardR55InstantN/AFREE
Support icon

Customer Support

Europa Casino offers South African players a good range of customer support options. The first available means of communicating with its users is the FAQ (Frequently Asked Questions) section, which contains answers to most questions users may have. You are also encouraged to go through the terms and conditions page for more in-depth answers to any possible questions.

If players cannot find the answers they seek in the FAQs, they can move on to contacting Europa Casino's support team. The casino has a live chat feature that is available to players in South Africa 24/7. The live chat is only available for customers who have registered with Europa Casino. Therefore, you will need to create a Europa account before you can contact the customer support team using the live chat options.

The next available method for users is through placing a call to their number or sending an email to the Europa Casino South Africa support team desk. Both methods are available on the Europa Casino website, and players are encouraged to choose the method they feel most comfortable with. Here is the email address and phone number of the casino's support desk:

Phone Number: +44 1472 517323

Email Address: Support@europacasino.com

VIP Customer Support

The VIP Club members of Europa Casino South Africa enjoy a personalized customer support experience. As special members of the casino, they have dedicated account managers who handle all their complaints and responses. The high-rollers usually have customized solutions designed around their deposit and withdrawal habits. In addition, VIP members receive faster responses from the support team and have their requests given priority status.

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Responsible Gambling

Players are encouraged to speak out and contact the customer help desk if they suspect they have a gambling addiction. Europa Casino has partnered with responsible gaming organizations to provide much-needed help to gamblers at the casino. Players can use the responsible gambling page to access the resources made available by these organizations.

Europa Casino also provides the tools that allow players to control their gambling habits. One such tool is the self-exclusion option which players can use if they feel like they have spent too much time gambling. Contact the casino with your self-exclusion requests if you want to have your account disabled for a period. Providing these tools to gamblers ensures that they are able to gamble responsibly and avoid addiction.

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Security and Safety

Europa Casino is a fully secure gambling website with state-of-the-art encryption that protects its players. The casino uses software from Playtech which is one of the most trustworthy software providers in the industry. Therefore, players can rest assured that they are playing balanced and fair games with zero possibility of cheating.

Europa Casino is registered to the Malta Gaming Authority by Universe Entertainment Services with the license number MGA/B2C/249/2013. It follows all the laws regarding providing gambling services to players in South Africa and it also ensures that the player's data is protected. Europa does not sell its user's data to third-party brokers as it only uses the collected data for KYC (Know Your Customer) and AML (Anti-Money Laundry) requirements.

Players are advised to read the privacy policy and terms and conditions pages of the casino. These pages contain in detail, how the data of users are handled and other security measures put in place by the casino to protect its users. Contact the customer service desk for further clarification of unclear terms after further reading.

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Conclusion

South African players have a really good online casino choice at Europa Casino. In this Europa Casino review, we have examined the available games, bonuses, customer service, VIP program, and other important aspects of the casino. The games on offer are some of the very best on the market and they include classics like slots, poker, blackjack, roulette, and baccarat. It has a welcome bonus package that aims to reward players for their initial deposits at the casino.

The casino treats its users to the highest customer support standards by providing multiple communication channels and speedy replies. The mobile gaming website uses the latest HTML 5 technology to bring the magic to smaller screens and portable devices. Players can now gamble on the go and win while carrying out their everyday tasks.

Europa Casino also has a license from the Malta Gaming Authority, which just shows how trustworthy it is for South African players. It is also a proud partner of responsible gaming organizations that seek to help gambling addicts. The casino encourages its players to seek help if they feel like they have a gambling problem.

The only area where Europa Casino doesn't provide players a top-quality service is the wagering requirements. They are quite high and do make the welcome bonus not quite as generous as it first appears. Despite this though Europa Casino is still a great place to play and comes away with an 8.5/10 rating.

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Frequently asked questions about Europa Casino

Is Europa Casino licensed and registered?

Yes, the casino is licensed and registered to the MGA. Therefore, it is a regulated casino that South Africans can trust.

Who is the owner of Europa Casino and can they be trusted?

Europa Casino is owned and operated by Universe Entertainment Services. They launched the casino in 2004 and have since registered the casino to the MGA. It has grown to become a household name by providing quality service to its users.

What games are available to play at Europa Casino?

There are different games available to play at Europa Casino, including baccarat, slots, blackjack, craps, and roulette. There are also live games for players who want to enjoy a more immersive experience.

Are there bonuses available at the Europa Casino?

Yes, there are different bonuses available for players at the casino. These include welcome bonuses, cashbacks, loyalty bonuses, and much more. Sign up to the casino today to start claiming the available bonuses.

Can I open more than one Europa Casino account?

No, all players are required to have one account only. All duplicate accounts will be deleted and all bonuses on those accounts will be voided.

Author: Adiela de Bruyn

Adiela de Bruyn

Adiela de Bruyn, our founder, launched this site in 2016. Since then, she's written over 100 pages filled with crucial info to enhance your gaming experience. Her goal? To provide you with the best, most reliable online casino knowledge.

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Article published 2018/05/01